Tech Tips & News

Ten Years in Businesss

We are pleased to announce that we have completed ten years in business! It’s a milestone for us, and we are grateful to all of our customers for allowing us to serve your computing needs. We also give thanks and credit to God, who is the source for all good things, and the reason for [...]

July 9, 2012 is D-Day for the DNS Changer virus. If your computer has been infected by that virus, then you are at risk for losing access to the internet. Here’s how to tell if DNS Changer is a problem for you, and what to do about it if it is. What to do about [...]

Scary Warning with Phone Number?

If you suddenly notice that your friends are receiving email messages that you did not send, then it’s likely that one of two things have happened: Either your computer has a virus, or someone else has gotten your email password. A Virus on Your Computer If the virus is on your computer, then it will probably [...]

Is my Windows 32-bit or 64-bit?

How to tell if your computer is running 32-bit or 64-bit Windows: Follow these steps to find out if your computer is running 32-bit or 64-bit Windows version, and what edition of Windows is on your computer. If you have Windows 10: EITHER: Press <Windows>x then press the “y” key, OR Right-Click the Start button and click [...]

How to Use Windows 7 Backup

The new Backup program included in Windows 7 has been one of the most touted features of the popular new operating system from Microsoft. But it turns out that it does not appear to be as good as we thought. Here’s why: Windows 7 Backup lacks the ability to delete older backup files to make [...]

Computer Recycling

Many people ask us where they can take old computers for recycling.  We’ve searched, and recommend the following locations in the Des Moines area: Goodwill Industries of Central Iowa Goodwill and Dell offer free computer recycling to Central Iowans!  There is no charge for dropping off a computer at Goodwill.  Any brand of used computer [...]

I can’t play that video!!

Question: I have been unable to open videos on my Email that I have  from times past. When I try to open either type of thing, the computer goes to iTunes, and I have not found a way to open the desired screen. What is going on, in simple language and what can be done  [...]

The “Recently Added” item has been removed from version 12 of Windows Media Player, but there’s an easy to add it back in.  It involves creating an automatic playlist.  Here are the steps: 1. Open Windows Media Player. 2. Hold down the <ALT> key and tap the “F” key.  Then tap the “E” key.  The [...]

Update your Adobe Flash Player!!

UPDATE YOUR ADOBE FLASH!! Go right now to adobe.com, and click the “Get Adobe Flash Player” button. Allow the update to run, and turn off the extra freebie they offer – it’s often the Google toolbar. As of today, you need to be running version 10.1. There is an active exploit currently infecting computers with [...]

Optical Character Recognition Software

Q: I’m trying to scan a document to a Word file, I think I need OCR software, what do you recommend? A: There are a couple of good choices for OCR – the least expensive accurate package appears to be ABBYY FineReader Express, which sells for $49.99.  They have a professional edition as well, which [...]

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