Normally, this step is not necessary because Iowa PC Services takes care of this for you. However, there are occasions when you may need to enter the username and password into your ESET NOD32 Antivirus program. You can find clear instructions here.

NOD32 Antivirus: Virus Signature Update Issue

Iowa PC Services recommends NOD32 Antivirus software to it’s customers. On May 22, 2008 an antivirus update caused NOD32 to incorrectly report some Adobe software as being infected. This is known as a “false positive”. This problem also has been known to cause the PC to freeze at various times. Following is a bulletin from [...]