Our managed services provide peace of mind for your business & home IT needs.

When you purchase one or more of our managed IT services, we monitor them to ensure they are running smoothly. Our goal is to reduce the surprises that come with owning a computer. When problems arise, we are alerted so that we can address them before they become more costly and time-consuming to fix. You also pay a lower labor rate for work on each covered device as a bonus.*

Remote Monitoring & Maintenance

This service provides weekly maintenance and enables us to monitor your covered computers with powerful tools for remote support. In addition, RMM provides ransomware protection to complement our antivirus product. We watch for troublesome errors and failed login attempts. Regular maintenance includes Windows updates, software patch management, hard drive health checks, etc.

Monitored Antivirus

Our antivirus program is highly efficient while ensuring your safety. We continuously monitor its operation and investigate threats encountered. In addition, our web-blocking system can help you avoid hacked or malicious sites and can be customized to meet your specific needs. Use our antivirus for the most trouble-free experience possible.

Monitored backup

Our monitored backup service provides superior protection for your priceless pictures, documents and other data. Unlike OneDrive and Google Drive, which only restore the most recent file copy, we can restore older versions, protecting against ransomware. And we monitor the backup schedules, progress and success, avoiding the unpleasant surprise of a backup that hasn’t been working, as we find with unmonitored solutions.

Network Management

The network is often ignored, misunderstood, or treated as a “black box.” And network problems can bring down any office or home. We provide network monitoring with our enterprise-grade network equipment, which allows us to spot potential issues before they stop you from browsing, printing, accessing files or streaming.

BUSINESS PHONE SYSTEMS

In 2022, your phone system should be customized for your needs and not cost a fortune. It should allow your business to operate seamlessly, whether your employees are at home or in the office. It should allow for individual workstyles, route calls and voicemails wherever appropriate, and provide phone menus or avoid them. If this doesn’t sound like your current phones, you are paying too much, or you are not happy with your current provider, let us provide you with a quote and show you how awesome your phone system can be.

Managed Detection and Response

If your network is hacked on Sunday at 2 AM, how quickly would you find out? How fast could you stop it? On average, companies take 197 days to detect and 69 days to contain a security breach, according to IBM. With our MDR solution, our 24/7 team of cyber threat analysts monitor and respond to your network security events, significantly reducing the time to detect and stop these expensive attacks. This service is available as an add-on to our Remote Monitoring and Maintenance service.