Imagine if phone calls and texts suddenly stopped coming to your mobile phone, and were delivered to an identity thief.  Find out how to keep this from happening to you!

Imagine waking up one morning to find that you can no longer access your bank account, receive important calls or texts, or even use your phone to call for help in an emergency. That is the reality of what can happen if your phone number is ported without your consent. Known as “a port-out scam” or “SIM jacking”, this method of identity theft allows  hackers to use your number for nefarious purposes, such as opening new accounts in your name, changing passwords to other existing accounts, accessing your private information, or making fraudulent purchases.

To secure your cell phone account, follow these steps for each of these carriers:

Verizon:

• Enable two-factor authentication for logging into your account online
• Choose strong and unique passwords for your account
• Turn on “number lock” to prevent unauthorized transfers
• Monitor your account activity regularly to detect any suspicious activity

T-Mobile:

• T-Mobile doesn’t require a PIN for account changes, but you should visit the store to set one up.
• Keep your personal information up to date, such as your email address and phone number, to help with identity verification.
• Turn on notifications for account changes, such as new lines of service or changes to your plan.

AT&T:

• Set up a password for your account.
• Use strong and unique passwords for your account and other online accounts.
• Enable text alerts for account changes and activity.
• Keep your personal information up to date, such as your email address and phone number.

US Cellular:

• Enable two-factor authentication for logging into your account online.
• Set up a password for your account and keep it secure.
• Visit a US Cellular store to change the PIN, so it is not the last four digits of your SSN.
• Monitor your account activity regularly to detect any suspicious activity.

Ignoring these simple steps to secure your cell phone account can have devastating consequences. Don't leave your personal information, financial security, and communication at risk. Instead, take the time to protect your cell phone account today.

If you need help, call us at 515-299-4555 to secure your mobile phone numbers and other accounts.