RMM: Peace of Mind for Computer Owners
Dan Bailey • April 3, 2024
Product Description: IPCS Monitoring Tier 1 Monthly
This service is also known as Remote Monitoring and Maintenance, or RMM for short. This service is designed to provide you with peace of mind, knowing that we are monitoring the health of your computer, it's operating system update status, the hard drive, and many other important components that make your computer work. Here's a brief list:
- Provides the ability for remote support, meaning we can get to you quicker
- Daily Safety Checks of a number of different error conditions that can ruin your day
- Check of many essential Windows services to ensure that your computer runs smoothly
- Patch management manages updates to Windows and other software
- Hard Drive health and free space checks
- Failed login check watches for malicious logins on your computer
- Critical event checks for 10 most frequent errors in system, application and security logs
- Checks Antivirus software installation and update status
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It was a great day when Anne Ogle joined Iowa PC Services, Inc. as a scheduler! Since that time her responsibilities have grown and she now serves as Administrative Assistant. Anne is still the pleasant, helpful voice our customers look forward to hearing when they call. Most recently, Anne has been doing the social media posts for IPCS - perhaps you have seen them? Her organizational skills and good communication are a huge part of our serving you and we simply don't know what we would do with her! Please join us in congratulating Anne on 8 great years with IPCS!
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